IT Analyst

Posted October 01, 2024
Compensation $30 - $35 hourly
LocationBoston
Job Type Temporary
Industry Legal
Work ModelIn-Person

Job Description

The Ford Agency is actively recruiting for a IT Analyst for a top law firm in their Boston office. This individual will join a busy team and provide front-line, technical end user support services including troubleshooting assistance, problem resolution, and remote desktop connection. A great opportunity for an experienced IT Analyst looking for a substantial, long-term, temporary role!
 
Responsibilities Include:
  • Perform installs, moves, and changes for PC's, software, printers, phones, and network components.
  • Provide guidance and technical support for workstations, applications, and break fix items for all staff.
  • Assist with equipment, hardware, and cable installations/management.
  • Resolve service requests in a timely manner to users remotely and onsite
  • Troubleshoot hardware and software issues
     
Qualifications Include:
  • 3+ years of help desk and end-user support experience
  • Experience in a large law firm or other professional services firm preferred
  • High level of attention to detail
  • Excellent interpersonal and communication skills
  • Experience maintaining and supporting Windows OS and Microsoft Office applications
  • Technical skills: Windows 10, Microsoft Office, Printer Management, A/V support
 
Candidates for this position must be based in the Boston area or have independent plans for relocation.
 
The Ford Agency is a recruiting firm based in Washington, DC. We represent a broad range of organizations including: non-profits, associations, legal, consulting, and government relations firms. This position is an opening with one of our clients.