Membership Associate

Posted May 31, 2024
Job Type Direct Hire
Industry Non-Profits & Foundations
ContactDirect Hire Team

Job Description

The Ford Agency is currently seeking an enthusiastic and motivated individual to join the successful and team-oriented membership department of a growing association. The Membership Associate will build relationships with an elite group of directors and C-Suite executives, support membership initiatives and provide excellent service to its valued members. 
Responsibilities Include:
  • Build strong relationships with board members and C-Suite executives
  • Communicate regularly with members; informing them of benefits, daily activities, and answer their inquiries
  • Oversee the process for new member applications and renewals
  • Collaborate with team members to create strategies for engagement and retention
  • Identify trends to drive utilization and tailored support to members
  • Ensure revenue growth and track progress against goals
Qualifications Include:
  • Bachelor's Degree
  • 4+ years professional experience with sales, client management, customer service, fundraising or communications
  • CRM, Salesforce, or data management experience highly preferred
  • Superb written and verbal communication skills
  • Excellent time-management
Key Points:
  • Hybrid
  • Collaborative Environment
  • Opportunity For Growth
Candidates for this position must be based in DC, MD, or VA area or have independent plans for relocation.
The Ford Agency is a recruiting firm based in Washington, DC. We represent a broad range of organizations including: non-profits, associations, legal, consulting, and government relations firms. This position is an opening with one of our clients.